Many European long-distance trains have full-service restaurant cars offering breakfast, lunch and dinner. Others trains offer light meals, snacks and drinks in a buffet car.
You could check an on-line timetable to see if a specific train will carry a restaurant or buffet car.
It is quite customary to bring your own food or drink on the train. At the station you will often find small shops where you can buy drinks, snacks or sandwiches. Some larger stations will even have a small supermarket within the station.

Whether you can take a bike on the train depends on the type of train.
For example, most High Speed trains will not accept bikes but most local trains will accept them. In order to find out whether a specific train accepts bicycles, you can consult an online timetable like for example www.oebb.at. After filling in from where to where the journey goes, press ‘Enter’. In the next screen you will be able to select a little square, saying “carriage of bicycles required”. The system will then show you trains that have enough space to carry a selected number of bikes. Before boarding a train with a bike you have to go to a local ticket window, get a ticket for the bicycle and (if possible) book space for it on that specific train.

Midnight = 00.00
1 am = 01.00
5 am = 05.00
5.30 am = 05.30
11 am = 11.00
12 noon = 12.00
1 pm = 13.00
3.45 pm = 15.45
Midnight = 00.00

Many European cities have multiple train stations. For example cities like Berlin or Madrid use different train stations for different directions.
Please advice your clients to double-check the station their train departs from before they head out to catch a train.
Major railway stations are centrally located and well served by public transportation - trams, metros or busses. Taxis are plentiful. Some stations are like mini cities with every imaginable service: restaurants, newsstands, post offices, telephones, tourist and information centers, hotel booking offices, currency exchange, ATMs, shops and so on.

After checking the schedule and departure platform, it’s time to find your train.
If the traveler has made a reservation, he has to check the car number and seat number printed on the ticket. On the platform, railway employees can show you where your car will stop.
Glass-enclosed cases on platforms at some stations called “Composition of Trains” show long-distance and overnight trains, car-by-car. There you can see exactly where your car will stop on the platform.
The traveler should be ready to board the train the minute it arrives; station stops are often very short unless boarding is done at the beginning of the train’s route.
Numbers posted near the train’s door or on a window show if the car is 1st or 2nd class; some trains have both classes in one car.
Destination placard and car numbers are placed near the door. Trains can be split and sent in different directions. Advise your client to be sure the car he is on goes where he wants to go. Once the car is found, finding the right seat is easy. If a seat is reserved in a compartment, a sign on or next to the compartment door showing the seat’s number must match the seat number on the ticket.
For open-car seating, seat numbers are on the headrest. Travelers have to be prepared to vacate a reserved seat that does not belong to them when the rightful seat-holder arrives.

There is no weight limitation on luggage (except on a few trains such as Eurostar and the French-Spanish Hotel trains) and trains have either overhead storage racks throughout the car, storage room behind the back of your seat or luggage areas at the end of the car. Please note that the traveler will have to carry the luggage themselves and that luggage placed in the luggage racks remains under the sole responsibility of the traveler.Railroads assume no responsibility in case of loss, damage or theft.
Most stations provide left luggage offices or lockers. Major railway stations will have luggage carts.
Only very few stations still have porters.In the stations there will be pictograms showing where luggage rooms or luggage carts can be found.

Special amenities for disabled people are offered on trains and at many train stations in Europe. At the station they are clearly indicated with pictograms (special toilets, telephones, elevators or ramp entrance for wheelchairs). In addition, special equipment for boarding a train is available. This equipment must be reserved in advance in Europe and the traveler must specify whether he/she requires personal help and of what kind (wheelchair, help for boarding, etc.) Please advise your client to check on the spot. Travel with dogs In most countries, small dogs travel free or at a minimal charge. Large dogs travel at half 2nd class fare (even if traveling with passenger in 1st class). Often, dogs are required to be kept in a traveling container or must wear a muzzle and a leash. In some countries (e.g. Spain and Great Britain) dogs are not allowed on trains.

On all stations you will find signs in the station and at platforms showing departure times and platform listings. At major stations huge computerized boards offer up-to-the-minute schedule and platform listings. Of course station information offices can also provide train schedules.

Draw your client’s attention to the list in the Eurail Traveler’s Guide showing the addresses of Eurail Aid Offices in Europe. These offices can assist in the case of problems with the pass, such as an improperly issued or validated pass or incorrect information on the pass. Please inform your client that there is no refund for a lost or stolen pass.