Each Eurail Pass holder will receive a Pass Cover
Besides holding the ticket, the Pass cover also contains the travel report. The Travel report is important to Eurail in order to understand the customers’ travel behavior and be able to fairly divide the revenues amongst the Eurail’s members.
From 2010 it is compulsory to fill in the Travel Report. Without the travel report the pass is not valid. Please explain to your customer the importance of the document and encourage him/her to return the completed report to Eurail GIE. He/She can receive a gift in retur
If a traveler reports that he/she did not receive a gift, please send a message to:
Eurail souvenir
P.O. Box 2112
3500 GC Utrecht
The Netherlands
Email: souvenir@eurail.nl
Each holder of a Eurail Pass will receive a Eurail Traveler’s Guide. This guide offers detailed product information such as the participating railroads, shipping lines, benefits and many useful tips for the traveler. The Traveler’s Guide is translated into 6 languages: Spanish, French, Portuguese, Korean, Japanese, Simplified Chinese.
Each holder of a Eurail Pass will receive a Eurail Map, as a separate document .
The Eurail Map gives an overview of the major railway lines between all major European cities. It indicates the key high speed, main, primary and secondary railway lines as well as participating shipping routes. The map also gives sample travel times between selected key destinations, in order to give the customer a greater understanding of how long it can take to travel from one major city to another.
In order to help travelers planning their trip we have added tables showing indicative reservation costs & surcharges on domestic and international trains.
Eurail Timetable 2010
Each holder of a Eurail Pass will receive a Eurail Timetable. This timetable presents a selection of the best city-to-city rail links in Europe. Please note that times in the Eurail Timetable may be subject to change without notice. The traveler should therefore be advised to consult official railway timetables for up-to-date schedules.

- Passcovers, Eurail Timetable and Eurail Travelers' Guide 2010

