Step2 – The Eurail Pass consists of a travel ticket and the Pass Cover. The traveller must first fill in the ticket and the personal details on the Eurail Survey form in the Pass Cover.
Step 3 – If the Traveler has a Eurail Pass with flexible travel days ( Flexi Pass). On each day of travel, the date must be filled in the Travel Calendar on the ticket with a pen. ( See Conditions of Use, aricle 3)
Step 4 – Before boarding each new train, bus or boat, the traveler must fill in the Travel Report present in the Pass Cover. Without this step the Pass is invalid. ( See Conditions of Use, article 5)
Step 5 - Once the trip is finished, the Eurail Survey form should be send to Eurail Group G.I.E. ( no stamp required). In return the traveler will receive a gift.
Eurail Documentation
Each traveler buying a Eurail Pass must receive a Eurail Traveler’s Guide, Eurail Map and a Eurail Timetable. These documents form an integral part of the Eurail Pass and must be handed out free of charge with every Eurail Pass.
TIP: Encourage your customer to read carefully the Conditions of Use in the Eurail Traveler’s Guide
In addition to rail travel, Eurail Passes entitle the client to several benefits like for example free or reduced transportation on certain shipping lines. Travelers can find detailed information in the chapter “Benefits” of the Eurail Traveler’s Guide. For Eurail Select Passes, Eurail Regional Passes and Eurail National Passes, which are valid in specified countries, the following rules apply:
- For domestic transportation: the Pass has to be valid in the country in question.
- For international transportation:
- For reduced travel the Pass must be valid in the country of departure or the country of arrival
- For free travel, the Pass must be valid in the country of departure and the country of arrival
Benefits can only be obtained through the company offering the benefit. Generally speaking this will be at a local ticket office, a call-centre or website.
Train staff are authorized to confiscate the Pass and/or demand the payment of the full fare plus a fine
when the traveler:
- cannot present a pass and a valid passport
- travels with a non-activated pass
- uses a pass on which the indications have been altered or tampered with
- uses a pass that is forged or used by another than the person to whom it was issued
- uses a pass beyond its validity period
Additional special situations for holders of a Pass with flexible travel days. Train staff is authorized to confiscate the pass and/or demand the payment of the full fare plus a fine when the traveler:
- travels with a pass on which the date in the corresponding box on the calendar has not been entered
- has entered the date in the corresponding box on the pass with a pencil
- has corrected the date in a box on the pass
The fine can amount from € 50 up to € 100, in local currency. A traveler who refuses to pay the fare or the fine immediately can be refused from further transportation. (Conditions of Use, article 6)